Frequently Asked Questions
The game crashes or won't load
Try closing the app completely and reopening it. If the issue persists, try clearing the app cache in your device Settings > Apps > Ant Colony > Clear Cache, then restart the game.
My progress was lost
Game progress is saved locally on your device. If you uninstalled the app or switched devices, your progress may not be recoverable. We recommend keeping the app installed to preserve your save data.
Ads are not loading
Ensure you have a stable internet connection. Ad availability depends on your region and network. If ads are not loading, try restarting the app or checking your internet connection.
How do I remove ads?
Currently, ad removal is not available as a purchase option. Ads help us keep the game free for everyone. We appreciate your support!
Contact Us
If you have a question not answered above, or need direct assistance, feel free to reach out:
Email: vongocthang160199@gmail.com
We typically respond within 1–2 business days.
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